Privacy Policy

Last updated: January 1, 2025

1. Introduction

PropelHaus Studio Inc. ("we", "our", or "us") operates JoyJinn, an AI-powered platform for generating and managing digital artwork. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using JoyJinn, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

We collect personal information you provide directly:

  • Name and email address (for account creation)
  • Google account information (when using Google OAuth)
  • Payment information (processed securely by Stripe)
  • Profile information and preferences
  • Communications with our support team

Generated Content

We store content you create using our Service:

  • Text prompts and generation parameters
  • Generated images and artwork
  • Workspace and project data
  • Pack collections and templates

Usage Data

We automatically collect certain information:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent
  • Feature usage and interaction patterns
  • Error logs and performance metrics

3. How We Use Your Information

We use your information to:

  • Provide and maintain the JoyJinn Service
  • Process AI image generation requests
  • Manage your account and subscriptions
  • Process payments and prevent fraud
  • Provide customer support and technical assistance
  • Improve our Service and develop new features
  • Send important Service updates and security alerts
  • Comply with legal obligations and protect our rights
  • Analyze usage patterns to optimize performance

4. Information Sharing and Disclosure

We do not sell your personal information.

Service Providers

We share information with trusted third parties who help us operate our Service:

  • Google: Authentication services and cloud storage
  • Stripe: Payment processing
  • Replicate: AI model inference
  • Cloudflare: Content delivery and storage
  • Vercel: Hosting and analytics
  • Neon: Database services

Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal process or government requests
  • Protect the rights and safety of our users
  • Investigate fraud or security incidents
  • Enforce our Terms of Service

5. Data Storage and Security

We implement industry-standard security measures to protect your information:

  • Encryption in transit and at rest
  • Regular security audits and updates
  • Access controls and authentication
  • Secure cloud infrastructure with reputable providers
  • Regular backups and disaster recovery procedures

Your data is stored in secure data centers in the United States and may be transferred internationally as needed to provide the Service.

6. Your Rights and Choices

Account Management

You can update your account information and preferences at any time through your account settings.

Data Portability

You can export your generated content and data at any time. We provide tools to download your artwork and workspace data.

Data Deletion

You may request deletion of your personal data by contacting support. Note that:

  • We may retain certain information as required by law
  • Deletion may affect your ability to use the Service
  • Some data may persist in backups for a limited time

Marketing Communications

You can opt out of marketing emails using the unsubscribe link or by updating your preferences.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze usage patterns
  • Improve Service performance

You can control cookie settings through your browser. See our Cookie Policy for detailed information.

8. Children's Privacy

JoyJinn is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Users

JoyJinn is operated from the United States. If you use our Service from other countries, your information may be transferred to and processed in the United States.

We comply with applicable data protection laws, including GDPR for EU users and CCPA for California residents.

10. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill legal obligations:

  • Account information: Until account deletion
  • Generated content: Until you delete it or close your account
  • Usage data: Typically 2 years for analytics purposes
  • Financial records: As required by law (typically 7 years)

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

  • Email notification to registered users
  • Prominent notice on our website
  • In-app notifications

Continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Contact Us